701 Saint Nicholas Avenue, New York, NY 10031

We’re open Monday – Friday, 10 a.m. – 8 p.m. EST
Saturday 10 a.m – 7 p.m
Sunday 12 a.m – 5 p.m 

Frequently Asked Questions

Please read our FAQ before sending us a message.

We have a shipping charge $4.99 flat and we offer free shipping for any order over $100. 

We accept all major credit cards. You can also pay cash if you’re stopping by our store.

We ship from NYC via ground USPS or UPS, usually takes 2-4 business days but can be faster if you’re in the tri-state area.

We use encrypted payment systems that do not store your payment information unless you chose to. 

Once you place an order, our customer service will confirm that are processing it. Once processed, we’ll confirm that it is shipped and we will forward you tracking number.

You will receive an invoice and can download it if you have created a profile

We have been in business for over 5 years and counting!

You can return any items within 14 days of purchase. Item must be sealed and in new condition. Email us to get an authorization form and get a shipping label. (Return label will deducted from your refund).

Absolutely. we are located in Upper Manhattan, New York City. You can pick up your order once it is ready at 701 Saint Nicholas Avenue, New York, NY 10031

Send us an email